ICHM offers Masters, Bachelor, Graduate Diploma and Graduate Certificate courses in hospitality management.
General Manager – Sofitel Adelaide, Australia (Graduated ICHM in 1999)
‘Work smart and work hard’ – Rachael’s philosophy for success which has propelled her to work for a series of luxury hotel and hospitality companies throughout Malaysia, Singapore, New Zealand – and now Australia. Rachael believes embracing change and being agile are the foundations for a successful career in the industry. It is no wonder she was fast-tracked into leadership roles so early in her career.
Just three years after graduating from ICHM, Rachael was placed in a managerial role with Starwood Hotels & Resorts. It didn’t take long for Rachael to catch the eye of Le Meridien Hotel in Southeast Asia. Now the General Manager for Sofitel Adelaide, every day is bursting with new problems to solve and people to meet. Sofitel is part of the Accor global network with a reach of 110 countries and over 5,000 economy, premium and luxury hotel accommodations. As a leader within the group, Rachael is focused on creating authentic guest experiences – combining her eye for detail with her ability to create life-long networks.
General Manager – General Manager of People – Country Road Group, Melbourne, Australia (Graduated ICHM in 2007)
Nimble, action and solutions focused – Adele’s career journey in the hotel and hospitality circuit took a sharp turn into the business depths of the industry when she realised her passion for human resources and business transformation. Straight out of ICHM, Adele completed a graduate programme with Hyatt Hotels in the United States. With an endless thirst for continuous improvement, Adele later attended Harvard Business School – catapulting into leadership roles with market-leading organisations to transform business practices. With a proven track record for forward-thinking and transformational leadership, Adele would then be recruited to lead People and Culture departments for internationally recognised companies, such as Orica and Woolworths Group Asia based in Hong Kong and Shanghai. Adele’s business leadership skills and experience reached new heights as the Head of People and Culture for Dan Murphy’s & Langton’s, a 4-billion dollar organisation with 6000 employees and 230 stores.
Now the General Manager of People at Country Road Group, a conglomerate made up of iconic brands with stores across Australia, New Zealand and South Africa, Adele continues to lead with innovation and commercial savviness. As the elected Independent Director for the ICHM College Council, the next phase of her career is dedicated to revolutionising the business landscape of tomorrow.
General Manager – Alila Ubud, Bali, Indonesia (Graduated ICHM in 2003)
Endorsed by industry leaders from across the world, Juan Paolo Alfonso is the epitome of forward-thinking tempered with humility and a restless hunger for learning and self-improvement. Since graduating in 2003, JP’s career has taken him to the white sand beaches of the Caribbean, the mountains and deserts of the United States, and the tropical jungle of Costa Rica. During his twelve years with Aman luxury hotels and resorts, JP mastered the art of creating a state of uncomplicated serenity to facilitate unforgettable resort experiences.
Creating these environments takes time, a dedication to perfection, and an unflagging commitment to the ways of the industry. JP says his detailed practice for excellence on the international stage started with ICHM – living and working side by side with people from across the globe. He says the most rigorous attention to detail practised in the world of hospitality and luxury lifestyle requires you to be boundlessly imaginative and passionate about what you do. Based in the lush tropical forests of Bali, Indonesia, JP was redefining luxury
stays with Alila Ubud Hotel – blending culture, wellness and adventure with supreme hospitality.
Vice President Sales - EarthCheck & Head of International Relations, APEC International Centre for Sustainable Tourism, Brisbane, Australia (Graduated ICHM in 1997)
For nearly ten years, André spent time in Geneva, London and Sydney – dabbling in a wide range of industries such as information technology, innovation and food and beverage. He would then circle back to Brisbane, Australia, to lead Sales and Business Development for EarthCheck, an international tourism advisory group. André was appointed Vice President Sales in 2008 and then the Head of International Relations with the APEC International Centre for Sustainable Tourism in 2015.
Holding these two extensive roles, he continues to make waves in the sustainability space– facilitating regionally and nationally significant projects and partnerships that contribute to the overall enhancement of the tourism industry. He remains passionate about reducing compliance costs, ensuring the sustainability of ecological and heritage values, and delivering increased economic, social and cultural benefits to the community.